Our return/exchange is closed until Monday, 6 December 2021 due to covid delays by the courier company. 

  • Refunds will be made for all merchandise in original unused condition within 30 days of the date of delivery.
  • Returns will be done to our warehouse address.
  • Refunds will be given in the original form of payment.
  • Shipping and handling costs are non-refundable.
  • Refund will include the cost of the item, plus any applicable sales tax.
  • You can also exchange an item for another. If the price of the other item is higher than the purchased item, difference is to be paid.
  • The customer will be liable to pay the freight and transport charges for the items they return, or exchange.
  • 25% restocking fee on a return of items, or if the customer asks for a refund.
  • All of our on-sale items are final and non-refundable (NOT eligible for refunds). However, customers can get the item exchanged (same-value items only) for other sizes, or opt for store credit after the deduction of the 25% restocking fee.
  • Order CancellationThe request for cancellation of your order will be only accepted upon conditions declared below:

    For cancelling within 3 days, there will be a 20% deduction from the total payment.
    For cancelling within 7 days, there will be a 30% deduction from the total payment.
    No cancellation will be honored if the requisition comes after 7 days from the order placement.

Custom Orders

Custom order are made specifically for a person and it is not possible for us to re-sell it. Therefore, custom orders are Non-Refundable. However, if there is any issue with the custom order, we can try our best to resolve the issue.

Incorrect Orders Or Damaged Products

If a product is shipped incorrectly or arrives damaged, we will replace the item or accept a return of that item and provide a full refund.

Payment

All returns will be credited to the original form of payment.